Still climbing. And the funnel isn't even switched on yet.
We're honest about this one: Epicsweep hasn't crossed into green yet. It's sitting at 3.3, still yellow. We're showing it anyway, because it proves something the finished case studies can't.
TrustScore ... in progress
TrustScore ... gradual climb, still yellow
31 reports filed ... where they landed
| Metric | Value |
|---|---|
| Total reports filed | 31 |
| Reports closed ... review taken down | 8 |
| Reports closed ... review stayed (invalid claim) | 22 |
| Under investigation | 1 |
The story
Over the audit period, we filed 31 disputes against reviews that broke Trustpilot's guidelines. 8 came down. 22 didn't meet the bar and stayed up ... we don't dispute everything that's negative, only what's actually against the rules. That discipline matters more for long-term standing than a higher removal number would.
The positive review funnel hasn't even launched yet ... invitations delivered is still zero. And the score is still climbing, purely from removing what shouldn't be there and replying to what's left. That's the floor. The ceiling, once the funnel switches on, is higher.
One more thing worth noticing: Trustpilot's AI-generated summary at the top of the Epicsweep profile now reads that customers "frequently praise the customer support team for being exceptionally helpful, responsive, and quick to resolve technical issues" ... despite the score still sitting at 3.3. Replying to 90% of negative reviews within a week changes what the AI writes about you before it changes the star average. That shift alone is worth the work.
Takeaway
You don't need a finished transformation to see the mechanism working. Removal and reply discipline move the number before the funnel even turns on.
Source ... client dashboard
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