Case study ... Global4ex

3.7 to 4.2. Yellow to green, in under a month.

TrustScore ... before / after

Before 3.7 Yellow zone After ... under a month 4.2 Green zone

TrustScore over ~4 weeks

Green 3.8+ Yellow 3.8 3.4 3.0 Start Week 1 Week 2 Week 3 Week 4 4.2 3.7
+288% Reviews collected in 28 days
128 Total reviews
82 Reviews under management
0 Invitations sent Organic growth, no mass invites

The story

Global4ex came in sitting at 3.7 ... right on the edge of yellow. That's the worst place to be: close enough to green that it's frustrating, far enough that most prospects still hesitate.

The score didn't move because we flooded the profile with invites. Invitations delivered stayed at zero the entire time. It moved because we went after the reviews that were dragging the average down and shouldn't have been there under Trustpilot's own guidelines. Once those came off, the math changed ... the genuine reviews Global4ex was already earning from real customers finally had room to count.

Reviews collected still jumped 288% in the same window, entirely organic. That's the actual proof point: you don't need to manufacture volume when you stop letting a handful of bad-faith reviews cancel out everything good customers are already saying.

Within a month, Global4ex crossed from 3.7 to 4.2 ... solidly green, and holding.

Takeaway

Removing what shouldn't be there does more for your score than adding more reviews on top of a broken one.

Source ... client dashboard

Global4ex Trustpilot Business dashboard, 28-day overview: 128 reviews collected up 288 percent, zero invitations delivered, current TrustScore 4.2, chart climbing from 3.7
Global4ex Trustpilot Business dashboard, 28-day overview. Account details cropped out.

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